Privacy Policy

App Overview

Dalati Bullion is a mobile application (iOS and Android) built exclusively for the staff and management of Dalati Jewelry, a fine gold and diamond boutique established in the United Arab Emirates in 1990. The app is developed and maintained by MediaLabz.

The app's primary purpose is to enable on-the-spot jewelry pricing on the shop floor — pulling live gold and silver spot prices from global markets, applying make charges, weight, discount, and UAE VAT (5%), and producing a formatted quote that can be saved to a named client profile and shared directly via WhatsApp or messaging apps.

This Privacy Policy governs the Dalati Bullion mobile application available on Apple's App Store and Google Play. It does not apply to the Dalati Jewelry website or any other Dalati Jewelry services.

Data We Do Not Collect

The Dalati Bullion app is designed with a strict privacy-first approach. The following data is never collected, transmitted, or stored by Dalati Jewelry, MediaLabz, or any third party:

• Personal identity — names, email addresses, phone numbers, or any government-issued ID
• Location data — the app never requests or accesses your GPS, IP-based location, or any geolocation data
• Microphone — the app has no microphone functionality and never requests microphone access
• Contacts — your device address book is never accessed
• Browsing or usage analytics — no analytics SDKs (Firebase Analytics, Mixpanel, Amplitude, etc.) are integrated
• Crash telemetry — no automated crash reporting is sent to external servers
• Advertising identifiers — the app does not access IDFA (iOS) or GAID (Android)
• Financial information — no payment processing occurs within the app

The app does not require you to create an account, log in, or register. There is no user authentication of any kind.

One narrow exception: if you choose to enable push notifications, the app collects a device push token — a random identifier generated by Apple's notification system. This is not an advertising identifier and cannot be used to track you. See the Push Notifications & Price Alerts section for full details.

Gold Price Data

The app retrieves live gold (XAU/USD) and silver (XAG/USD) spot prices from Swissquote's publicly available forex data feed. This is a strictly one-directional, read-only request.

• Prices are fetched at approximately 1-second intervals while the app is in the foreground
• No device information, user data, or usage metadata is transmitted to Swissquote as part of this request
• Live price data is stored only in device memory (RAM) for the duration of the active app session and is discarded when the app closes
• No historical price data is retained on-device or sent to any server
• When the device is offline, the app displays the last known price from the current session and clearly labels it as "Market Closed" or "Offline"
• Live gold prices are converted to AED using a fixed exchange rate (1 USD = 3.674 AED) embedded in the app — no currency conversion APIs are called

The app monitors Swissquote's feed timestamp and will show a "Feed Paused" state if the data source stops updating for 3 or more consecutive polling cycles, ensuring users always know the reliability of the displayed price.

Local Data Storage

All client, quote, and pricing data in the Dalati Bullion app is stored exclusively on your device using AsyncStorage— React Native's standard on-device, key-value persistence layer.

The following data types are stored locally on your device:

• Client profiles — name, creation date, and optional per-karat fixed gold prices (AED/gram)
• Jewelry items — type, karat, weight (grams), make charges, discount, and calculated final price in AED
• Quote records — associated with named client profiles, including subtotals, VAT, and grand totals
• Fixed price settings — manually locked AED/gram rates per gold karat (24K, 22K, 21K, 18K) set per client
• App settings and user preferences
• Item photos (optional) — a single photo attached to a client item or Vault holding, stored in the app's private on-device storage. Photos are never uploaded to any server, cloud, or remote storage service, and are permanently deleted when the associated item or holding is deleted.

This data is:

• Never uploaded to any server, cloud, or remote storage service
• Never accessible to Dalati Jewelry, MediaLabz, or any third party
• Permanently and irreversibly deleted when you uninstall the app
• Not backed up by the app itself — device-level backups (iCloud, Google Backup) may capture this data per your device settings
• Not shared across devices — data is local to the specific device where it was created

Note: if you enable push notifications, a device push token and any price alerts you set are stored on Supabase servers — not in AsyncStorage. These are covered separately in the Push Notifications & Price Alerts section.

Push Notifications & Price Alerts

The app optionally supports push notifications. Notifications are entirely opt-in — the app will prompt you for permission, and if you decline, no notification-related data is ever collected or transmitted.

What we collect when you opt in

• A device push token — a random string generated by Apple's notification service (APNs) and the Expo push infrastructure. It identifies your device for the sole purpose of delivering notifications to it.
• Price alerts you configure — the target gold price and direction (above/below) that you set within the app.

How it's stored

• Both the push token and your price alerts are stored securely on Supabase — a hosted database service with servers located in the European Union.
• The push token is not linked to your name, email, phone number, or any other personal information. There are no user accounts.

What notifications are sent

• Gold price alerts — a notification sent to your device when the gold price crosses the target you set. The alert is permanently deleted from our servers immediately after it is triggered.
• Market open/close notifications — brief broadcast notifications sent to all users who have opted in, letting you know when the global gold market opens or closes for the day.

What we never do

• We never share your push token with advertisers, data brokers, analytics platforms, or any third party.
• We never send promotional, marketing, or unsolicited notifications.
• We never use the token to identify or track you across sessions or devices.

Opting out

You can disable notifications at any time from your device's Settings → Notifications → Dalati Bullion. Disabling notifications stops all future notifications immediately. Your push token remains on our servers until you request deletion — contact us at info@dalatijewelry.com to have it removed.

Device Permissions

The Dalati Bullion app requests only the minimum permissions necessary to deliver its core functionality. Below is a complete breakdown of every permission the app may request and why:

The app explicitly does not request and has no code paths that access:

• Microphone
• Location services (GPS, network-based, or Bluetooth-based)
• Contacts or address book
• Calendar or reminders
• Biometrics (Face ID, Touch ID)
• Background app refresh for any purpose other than network connectivity checks

Third-Party Services

The Dalati Bullion app integrates with the following external services:

No advertising networks, analytics platforms, social media SDKs, or crash-reporting services are embedded in the app.

Data Retention & Deletion

You have full control over your data — both on-device and on our servers:

• In-app deletion — individual items can be deleted by swiping left on any item row. Individual clients (and all their associated items) can be deleted by swiping left on a client card and confirming the prompt. Multiple clients can be bulk-deleted using Select mode.
• Full uninstall — uninstalling the Dalati Bullion app from your device permanently deletes all locally stored data (clients, items, quotes, settings). This action is irreversible.
• Session data — live price history data (used for the trend chart) is held in device memory only and is automatically discarded each time the app closes.
• Price alerts — automatically and permanently deleted from our Supabase servers the moment they are triggered. Unset alerts remain until you delete them in-app or request deletion.
• Push token — retained on our Supabase servers for as long as you have notifications enabled. To request deletion of your push token, contact us at info@dalatijewelry.com and we will remove it within 5 business days.

Children's Privacy

The Dalati Bullion app is designed for professional use by jewelry industry staff and management. It is not directed at, marketed to, or intended for use by children under the age of 13 (or the applicable minimum age in your jurisdiction).

We do not knowingly collect or solicit any personal information from children. If you are a parent or guardian and believe that a child has used this app, please note that no personal data is collected by the app under any circumstances, as described throughout this policy.

The app is rated for 4+ (iOS) and Everyone (Android)as it contains no objectionable content, however it is a professional business tool not suitable for children's use.

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in the app's functionality, applicable law, or our practices. When we make changes:

• The "Last updated" date at the top of this page will be revised
• Significant changes will be communicated via an in-app notice on the next launch
• The updated policy will be published at this URL and accessible from within the app settings
• For minor, non-material changes, continued use of the app after the update constitutes acceptance
• For material changes affecting your rights, we will provide at least 30 days notice where possible

We encourage you to review this Privacy Policy periodically. Your continued use of the Dalati Bullion app after any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices of the Dalati Bullion app, please contact us through any of the following channels:

We aim to respond to all privacy-related inquiries within 5 business days.